How to avoid IT incidents in your company

Today IT is a natural part of everyday life – at work as well as in private. However, with a growing dependency on IT the risk of disruptions also increases. Here are three recommendations that will make your company better at handling the problems.

  • 1. Identify your key business
    Everything you do is of course valuable, but some things are more important. To know what you primarily need to maintain if something goes wrong, you must identify your most important activities and their critical dependencies. The result? A basis for an analysis that connects your risks to your ability to deliver.
  • 2. Analyze your risks
    Risks, threats and vulnerabilities look different for all businesses. Therefor you need to identify the problems your organization might encounter. The focus should be on the key businesses charted above. When done, you analyze how often the risks occur (probability) and what consequences they bring. The result? A foundation for decision-making regarding the measures to take to eliminate, minimize or hive off the risks you no longer want.
  • 3. Develop a continuity plan
    A continuity plan will help you to avoid business disruptions and quickly restore your normal activities if something happens. Therefor the third recommendation is that you also designate a continuity plan (e.g. a disaster recovery plan) for your most important IT systems. This continuity plan is not a substitute for, but a complement to, the overall business continuity plan. The result? A better ability to withstand and manage IT incidents.

N.b. Detta inlägg finns på önskemål även på svenska här: "Så undviker ditt företag IT-incidenter".